Guide – Road Map
This post is a guide to explain how we work, the rules we have and how to access all our learning tools.
A GUIDE TO BOOKING A CLASS OR COURSE
You can book individual classes or a course. Our calendar is online and works in your time zone. Select the time that is convenient for you.
TO BOOK A COURSE
- Go to our BOOK NOW page
- Select PACKAGES
- Select the package you want by clicking on ADD TO CART
- Complete ALL your details
- Read and confirm that you have read the Terms and Conditions
- PAY NOW to complete your order
If you are booking a course through an affiliate, please ask them to send you a unique link instead
BOOK YOUR CLASSES
- Go to our BOOK NOW page
- Select CLASSES
- Select your lesson type
- Select your tutor (there are 2 available)
- Select your time and date (in your time zone), press continue
- Complete your details
- IF YOU HAVE PURCHASED A COURSE, ENTER YOUR COURSE CODE* OR EMAIL ADDRESS IN THE “Enter code” box and COMPLETE.
- IF YOU HAVE NOT PURCHASED A COURSE, Click on “pay with Credit/Debit card” to complete your booking.
*Your course code can be found on your email confirmation which is received as soon as you purchase a course with us.
LIVE HELP GUIDE
There is a live help feature. You can leave a message if there are no language instructors available to chat.
THE RULES
If you have booked a class, you must appreciate that your tutor has prepared materials and organised their classes. However, you must show up to avoid being charged. If you are late for class, we only wait a maximum of 15 minutes, after which you will be charged.
You can manage your classes by creating a password and signing into the calendar. Class times can be changed, but you can only cancel a class 24 hours in advance. Therefore, we suggest you book all your class times and manage them in the calendar app.
Our full terms and conditions can be found by clicking here.
SOCIAL MEDIA GUIDE
You can find us on Instagram and Facebook. We also have a closed Facebook group if you are taking an English exam; however, you need to be a one2one student to join.
PODCASTS
We use three platforms to promote our podcasts. Below you will find all the players. We publish our homework on these platforms, so make sure you join us. They are a free resource for you to use.