English Used For Work

The English language has long been considered the language of business. Its more refined and formal format does not draw comparison to the type of English used outside of the workplace.


Business English

Why is Business English important?

This more formal and refined version of the English language was voted the language of business. For many students considering moving to another country and looking for job opportunities, it’s essential to understand this version since it will help towards finding opportunities. From answering a business phone to integrating into a workforce, its importance and unique traits play a part since it’s more geared towards interacting with clients and customers than its more casual format.

The following example is based on the English that retail employees such as sales assistants or store managers would need.

Task

Below you will find some sentences that will require you to find missing words in order to make them complete.

  1. We use ……. to hang garments.
  2. All our stores are open .. the weekends.
  3. Make sure every garment has a price and size label. Use a …… gun to place it on the neck label.
  4. Changing rooms are also known as ……. rooms.
  5. POS stands for ….. .. ….
  6. A traditional cash register is now known as a …..
  7. A manager who is responsible for a region of stores is called a …….. Manager.
  8. A …… store manager reports to a store manager.
  9. A super store manager is called a ……. manager.
  10. A team leader is also known as a ………
  11. The most famous retail saying is; … customer .. always …..
  12. A fitting room is also known as a …….. room.
  13. The person who is in charge of window displays is called a …… merchandiser.
  14. Men’s clothing is called the …….. department.
  15. The device used to fold clothing is known as a ……. ……..
  16. If you are not working on a particular day, you are having a _ _
  17. A shop worker is known as a ….. ………
  18. Shoes, jewellery and handbags are called women’s ……….
  19. Customers pay for items in a shop at a …. point.
  20. APR for a store card is also known as an …… …. .. ………