(boring but we have to say it!)
INFORMATION ABOUT YOU
When you book, we need to have your name, e-mail address, card number and card expiry date. Without this information we will not be able to process your request. A contact telephone number may also be required so that we may contact you urgently if there is a problem with your booking.
When you sign up to our mailing list, register for an account or book with us you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email. If, in the past, you have chosen to be notified and you no longer wish to receive correspondence from us please use the link in the last email or send us an email using our contact us page.
We follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access. Our secure payment system is via Paypal or Stripe.
We will not share your personal information with any third parties.
One2oneacademy may use the services of third parties to collect and use anonymous information about User visits to and interactions with our website through the use of technologies such as cookies, as set out above, to personalise advertisements for goods and services. To learn more, or to opt-out of receiving advertisements tailored to your interests by our third party partners, visit the European Interactive Digital Advertising Alliance at http://youronlinechoices.eu.
INTERNAL CONFIDENTIALITY WITHIN ONE2ONEACADEMY
Within one2oneacademy we protect your privacy in 3 key ways:
1. Access to customer account information is limited to those who need access for the performance of their job.
2. We use full login and password controls on our sales control system.
3. Confidentiality and database access controls are reviewed periodically and updated as required to further protect your personal data.
If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us here. We will happily review your file and update the records if required.
USE OF ‘COOKIES’
Our cookies do not contain any personal information about you and are used only to determine your browser and user preferences for our site. We believe that this can greatly assist us in providing you with the service that you desire and to enhance your browsing experience. However, if you prefer, your browser software should enable you not to accept cookies. You should still be able to use our site without cookies enabled. We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests.
This allows us to make informed changes to the website which enhances your experience. However we have no idea of who you are or any of your personal details as all the tracking is anonymous. We keep track of how many people use this website and which sections are most popular – that’s so we can improve the service we offer and make sure that all parts of the site are working. But don’t worry, we’re not spying! Our data doesn’t tell us who you are, just how many people have visited the site!